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HiKorea Online Appointment Guide

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🌍 Foreign Residents in Korea Series

Step-by-step guides for foreigners living in Korea — from address registration and visa to banking, taxes, and digital certificates.

HiKorea appointments used to confuse me. Once I learned to prepare early, everything went smoothly.

HiKorea Online Appointment Guide

In short

Use HiKorea to reserve visits at Immigration Offices in Korea for ARC application, visa extension, address change, and other services. Prepare your ARC/passport, contact info, and documents before selecting a date and time.

What You Need Before Booking

  • ARC or passport details (name must match exactly).
  • Contact number in Korea for SMS notices.
  • Login method: HiKorea ID or mobile/digital certificate (Kakao/Naver/PASS) if required.
  • Service type (ARC new/reissue, visa extension, address change, work permit, etc.).
  • Supporting documents (application form, photo, contract/enrollment, fee methods).
💡 Tip Choose the correct office by your residential address in Korea; some cities have multiple branches with separate queues.

How to Book on HiKorea (PC & Mobile)

  1. Open HiKorea → go to Visit Reservation (방문예약).
  2. Select service (e.g., Alien Registration, Visa Extension, Change of Address).
  3. Choose office by region → pick a date/time slot.
  4. Enter applicant info exactly as on your passport/ARC → add contact number and email.
  5. Confirm & save the reservation. Download or screenshot the confirmation page/QR.

If slots are full, check early morning or just after noon when new times sometimes open. Urgent cases may be handled at the information desk, but acceptance varies by office.

⚠️ Note Multiple no-shows can limit your ability to book future appointments. Always cancel if you cannot attend.

Change, Cancel, or Reprint the Reservation

  • Change date/time: Open My Reservations → select booking → choose a new slot (if available).
  • Cancel: Use the same menu to cancel; you may rebook immediately afterward.
  • Reprint/QR: Download the confirmation again from My Page → Reservation List.
  • Group/family booking: Add dependents in the party size if allowed by your office; otherwise make separate reservations.
💡 Tip If your name order or special characters cause errors, try entering as on your ARC (no middle name or hyphens) or switch keyboard to English-only.

On the Day: Check-in & Documents

  1. Arrive 10–15 minutes early and take a queue ticket if required.
  2. Show your reservation (printout/QR) and passport/ARC at the counter.
  3. Submit documents for your service (photo, form, fee revenue stamp, contracts/certificates).
  4. Payment: Pay by card or revenue stamp depending on service; keep the receipt.
  5. Follow-up: For ARC, expect 2–3 weeks for card issuance; you may choose pickup or registered mail in Korea.
⚠️ Note Address changes must be reported within 14 days. Late reporting may result in fines in Korea.

Frequently Asked Questions

  1. Q. Do I need an appointment for all services?
    A. Most services require a reservation, especially in Seoul/Busan. Some offices accept limited walk-ins, but availability is not guaranteed.
  2. Q. I cannot find slots. What can I do?
    A. Check multiple times per day, try nearby branches, or look 2–3 weeks ahead. Cancellations often free up morning slots.
  3. Q. Can a friend or employer book for me?
    A. Yes, they can reserve online using your exact details, but you must attend in person with your original passport/ARC unless stated otherwise.
  4. Q. My name doesn’t match the system format.
    A. Use the same spacing/capitalization as on your ARC. If still rejected, try the passport format or visit the office with both IDs.

Notes

Note. Requirements and fees can vary by office and visa type in Korea. Always review the latest checklist on HiKorea before your visit.

Explore the Series

More step-by-step guides for foreigners in Korea. Browse them on the hub, or jump directly below.

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